Shipping costs, which include handling, are shown for U.S., Canada & International destinations in the third step of the Order Process. These costs are downloaded directly from the post office and UPS courier based exactly on the total weight of your order and your zip/postal code. This method gives our customers a variety of options to select the one (delivery window & respective cost) that best meets their needs.
Please note all shipping times and costs regarding the shipping method you select.
Confirmation emails are automatically generated once payment has been received.
We accept PayPal or Credit Card as our preferred payment method for immediate next day shipment.
All online payments must be made in U.S. Funds. We also accept Checks & Money Orders, payable to:
Please Note: All Canadian tax laws will apply Canadian residents.
Delivery of Your Order:
All orders are shipped within 24-48 hours of being processed. Please note all shipping times and costs regarding the shipping method you select. Those who have not received their orders after the scheduled delivery date should notify us for immediate tracking. If your order is not received to your satisfaction, contact us and we will remedy the problem at once.
For check and Money Order payments, the orders will be filled and shipped the day after your check/money order has been received and cleared.
We ship Monday through Friday.
All cancellations of your order must be received NO LATER THAN 12:00 PM (EST) THE NEXT BUSINESS DAY.
We strive to fill your order and ship it at 1:00 pm (EST) the next business day to ensure you receive your product in a timely manner. After your product has been shipped, you may not cancel your order.
To notify us of a problem, simply send a copy of your order confirmation, along with a brief description to: email@example.com ®
**For all e-mail correspondence, please put your order number in the 'subject' line**
To order any of our Plastic Army Men & Toys by phone, please call 905-605-6615.
Refunds & Returns:
We accept returns on the following items:
- Incorrect Item Shipped
- Item is damaged upon receipt (photographic proof must be sent)
It is our desire for you to be happy and satisfied with your purchase and our service. We appreciate the opportunity to resolve any situation so as to keep you, our customer, coming back. We are verified members of Paypal, Paymenttech and Moneris Financial Services to show our trustworthiness and to promote buyer confidence.
Plastic-Army-Men.com ® is very sensitive to your privacy issues. We're pleased to offer first-rate security when it comes to your personal information, which is stored securely on our servers for quick and efficient processing. We gather only the information we need to fulfill your order and to improve customer service.
When you shop Plastic-Army-Men.com ®, you can be sure that at no time will your credit card or personal information EVER be disclosed to third parties. Plastic-Army-Men.com ® has created this privacy statement as a demonstration of our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.Plastic-Army-Men.com. ®
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Plastic-Army-Men.com® uses the industry standard, Secure Socket Layer (SSL) technology. SSL technology is utilized by most of the popular browsers, including Firefox, Netscape and Microsoft Explorer. This technology allows us to use the most advanced encryption tools necessary to protect information transmitted between your computer and our server.
Update Or Opt-Out:
Plastic-Army-Men.com ® also gives users the opportunity to remove personal information from our database to halt future communications and/or to no longer receive our services. Change or modify your personal information anytime using one of the following four options:
1. Send an e-mail to firstname.lastname@example.org ® with your request.
2. Visit www.plastic-army-men.com ®
3. Mail your request to:
682 Aberdeen Avenue
Woodbridge, Ontario L4L 9A4 (Canada)
4. Call 905-605-6615
If you have any questions about this privacy statement, the practices of the site, or your dealings with Plastic-Army-Men.com ®, we can be easily reached by email at: email@example.com ®. We check emails regularly and will respond to all emails within 24 hours of receipt.