Shipping costs, which include handling, are shown for U.S., Canada & International destinations in the third step of the Order Process. These costs are downloaded directly from the post office and UPS courier based exactly on the total weight of your order and your zip/postal code. This method gives our customers a variety of options to select the one (delivery window & respective cost) that best meets their needs.
Please note all shipping times and costs regarding the shipping method you select.
Confirmation emails are automatically generated once payment has been received and your order has been shipped.
We accept PayPal or Credit Card as our preferred payment method for immediate next day shipment.
All online payments must be made in U.S. Funds. We also accept Checks & Money Orders, payable to:
Please Note: All Canadian tax laws will apply Canadian residents.
Delivery of Your Order:
All orders are shipped within 24-48 hours of being processed. Please note all shipping times and costs regarding the shipping method you select. Those who have not received their orders after the scheduled delivery date should notify us for immediate tracking. If your order is not received to your satisfaction, contact us and we will remedy the problem at once.
For check and Money Order payments, the orders will be filled and shipped the day after your check/money order has been received and cleared.
We ship Monday through Friday.
All cancellations of your order must be received NO LATER THAN 12:00 PM (EST) THE NEXT BUSINESS DAY.
We strive to fill your order and ship it at 1:00 pm (EST) the next business day to ensure you receive your product in a timely manner. After your product has been shipped, you may not cancel your order.
To notify us of a problem, simply send a copy of your order confirmation, along with a brief description to: firstname.lastname@example.org ®
Refunds & Returns:
We accept returns on the following items:
- Incorrect Item Shipped
- Item is damaged upon receipt (photographic proof must be sent)
It is our desire for you to be happy and satisfied with your purchase and our service. We appreciate the opportunity to resolve any situation so as to keep you, our customer, coming back. We are verified members of Paypal, Paymenttech and Moneris Financial Services to show our trustworthiness and to promote buyer confidence.