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About Us

Headquartered in the heart of Toronto, Ontario, Canada, we are centrally located to provide a timely shipping response to destinations throughout Canada, the United States and International destinations. Whether you decide to order over the phone or purchase online, we have the experience and industry expertise to fill your order in a timely manner.

Simple:

Service, Selection and Speed. We strive to provide the best customer service possible. We accomplish this by returning questions within 24 hours either by phone or e-mail. If you need an answer immediately, please do not hesitate to contact us by phone at 905-605-6615. We ship orders quickly and by offering a simple, hassle-free shopping experience.

Delivery of Your Order:

All orders are shipped within 24-48 hours of being processed. Please note all shipping times and costs regarding the shipping method you select. Those who have not received their orders after the scheduled delivery date should notify us for immediate tracking. If your order is not received to your satisfaction, contact us and we will remedy the problem at once.

For check and Money Order payments, the orders will be filled and shipped the day after your check/money order has been received and cleared.

We ship Monday through Friday.

Cancellations:

All cancellations of your order must be received NO LATER THAN 12:00 PM (EST) THE NEXT BUSINESS DAY.

We strive to fill your order and ship it at 1:00 pm (EST) the next business day to ensure you receive your product in a timely manner. After your product has been shipped, you may not cancel your order.

To notify us of a problem, simply send a copy of your order confirmation, along with a brief description to: info@bri-guyproducts.com ®

**For all e-mail correspondence, please put your order number in the 'subject' line**

To order any of our Plastic Army Men & Toys by phone, please call 905-605-6615.

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