FAQs

We strive to provide the best customer service possible.

We accomplish this by returning email questions within 24 hours at info@bri-guyproducts.com ®. If you need an answer immediately, please do not hesitate to contact us by phone.

What about custom and wholesale orders?
Please call 905-605-6615 with any questions you have.
 

Who will bill my credit card?
Your credit card will be charged by BRI-GUY, the owner and operator of Plastic-Army-Men.com ®.
 

If I'm paying by check or money order, who should I make it out to?
Please make the check/MO out to "BRI-GUY" and mail to:

 

Bri-Guy
682 Aberdeen Avenue
Woodbridge, Ontario  L4L 9A4 (Canada)



What is the shipping price?
Shipping costs, which include handling, are shown for U.S., Canada & International destinations in the third step of the Order Process. These costs are downloaded directly from the post office and UPS courier based exactly on the total weight of your order and your zip/postal code. This method gives our customers a variety of options to select the one (delivery window & respective cost) that best meets their needs.

 

Please note all shipping times and costs regarding the shipping method you select.

What is the minimum order?
At Plastic-Army-Men.com ®, there are no minimum orders.

How long does delivery take?
All orders are shipped within 24-48 hours of being processed. Shipping costs, which include handling, are shown for U.S., Canada & International destinations in the third step of the Order Process. These costs are downloaded directly from the post office and UPS courier based exactly on the total weight of your order and your zip/postal code. This method gives our customers a variety of options to select the one (delivery window & respective cost) that best meets their needs.

Please note all shipping times and costs regarding the shipping method you select.

Those who have not received their orders after the scheduled delivery date should notify us for immediate tracking. If your order is not received to your satisfaction, contact us and we will remedy the problem at once.

For check and Money Order payments, the orders will be filled and shipped the day after your check/money order has been received and cleared.

We ship Monday through Friday.

What are your Privacy and other Policies?
To see a complete list of all of our policies, please click here.

Please contact us anytime with questions you might have regarding our products or services.

 

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